Topics:
• Information We Collect
• Information We Receive from Your Use of Our Services
• How We Use Information
• Information Security
• Our International Operations and Data Transfers
• Changes to This Policy
• Who We Are and How to Contact Us

INFORMATION WE COLLECT
If you contact us or participate in a survey, contest, or promotion, we collect the information you submit including your name, contact information, and message. If you purchase our technologies, you provide your payment information, including your name, email, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms. 

INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES 

Device Information If you use our app(s) your device collects data to inform sampling.

The following data can be collected: 

• Device attributes: information such as the operating system, hardware and software versions, battery level, errors, signal strength, available storage space, app and file names and types. 

• Device signals: Bluetooth signals.

• Data from device settings: information you allow us to receive through device settings you turn on, such as GPS location. 

• Other device data: real-time particulate or volatile organic concentration readings, filter tracking identities, sampling rate, and sampling notes 
HOW WE USE INFORMATION
We use the information we collect for the following purposes.

Improve, Personalize, and Develop the Services
We use the information we collect to improve our technologies and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and services. When you allow us to use your location we use this information to improve features such for all onboard sensors and more for better ease for each customer. 

Communicate with You
We use your information when needed to send you service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. To opt out, email contact@accsensors.com. 

 

Promote Safety and Security

We use the information we collect to promote the safety and security of our devices, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies. We use cookies and similar technologies for the purposes described above. For personal data subject to the GDPR, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time; when the processing is necessary to perform a contract with you; and our legitimate business interests, such as in improving, personalizing, and developing services, marketing new features or products that may be of interest, and promoting safety and security as described above. 

How Information Is Shared

We do not share your personal information except in the limited circumstances described below. 

 

For External Processing

We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions. These partners provide us with services globally, including customer support, marketing, data analysis, research, and surveys. 

 

For Legal Reasons or to Prevent Harm

We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the services or the physical safety of any person. Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person. If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity. 

YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA
If you choose to delete your account, please note that your information will not be deleted. This is due to the size and complexity of the systems we use to store data. 

DATA RETENTION 

We keep your account information, like your name, email address, for as long as your account is in existence to ensure proper operation associated with your account. 

OUR POLICIES FOR CHILDREN 

We appreciate the importance of taking additional measures to protect children’s privacy. If you are using the app to track/collect data for children under the age of 13, the same rules apply. It will be your job to get parental and children’s consent as required. 

INFORMATION SECURITY 

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. 

OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS 

Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you download, open and click “I agree” to data transfers, no matter which country you live in. 

CHANGES TO THIS POLICY 

We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the services. 

WHO WE ARE AND HOW TO CONTACT US 

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at contact@accsensors.com.